JAMSY — Terms of Service

Last updated: October 27, 2026

1. Overview

Welcome to JAMSY. These Terms of Service (“Terms”) govern your access to and use of the JAMSY website, online store, products, and related services (collectively, the “Services”).

The store is operated by JAMSY and is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services.

By accessing our website or purchasing from us, you agree to these Terms and our applicable store policies. If you do not agree, please do not use the Services.

2. Eligibility and Use of Our Website

You must be legally able to enter into a binding agreement to use our Services or make purchases. If you use the Services on behalf of another person or business, you represent that you have authority to bind them to these Terms.

You agree not to use our Services for unlawful purposes, violate applicable laws, interfere with website security, attempt unauthorized access, or misuse our website, products, or content.

We reserve the right to restrict or terminate access to our Services when reasonably necessary to protect our business, customers, website, or legal rights, subject to applicable law.

3. Products and Product Information

JAMSY makes reasonable efforts to display accurate product descriptions, images, ingredients, prices, and other information. However, colors and product appearance may vary depending on your device, display settings, packaging updates, or other factors.

Product information is provided for general informational purposes. Please review the product label, ingredient list, directions, warnings, and other applicable information before using any product.

We reserve the right to modify product descriptions, discontinue products, limit quantities, or update product offerings, subject to applicable law and any obligations relating to orders already accepted.

4. Supplements and Product Disclaimer

JAMSY products, including dietary supplements, are not intended to diagnose, treat, cure, or prevent any disease unless expressly authorized under applicable law.

Statements about dietary supplements have not necessarily been evaluated by the U.S. Food and Drug Administration (FDA). Product experiences and results may vary from person to person.

Always follow the product label and directions. Consult a qualified healthcare professional before using a supplement if you have a medical condition, take medication, are pregnant or nursing, or have questions about whether a product is appropriate for you.

Do not exceed the recommended serving or disregard product warnings. Stop using a product and seek appropriate medical advice if you experience an adverse reaction.

Nothing on our website constitutes medical advice or replaces advice from a qualified healthcare professional.

5. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products. We reserve the right to accept or decline an order, or cancel an order when permitted by law, including in cases of suspected fraud, unauthorized transactions, material pricing or listing errors, inventory issues, or other legitimate operational reasons.

An order confirmation does not necessarily mean that the order has been finally accepted or shipped. If we cancel an order after payment, we will issue any required refund to the original payment method, subject to applicable law.

Please review your order carefully before completing checkout.

6. Prices, Payments, and Taxes

Prices, promotions, discounts, and product availability may change without notice, except where applicable law requires otherwise. The price applicable to your order is the price displayed at checkout when you place the order, subject to correction of material errors as permitted by law.

You agree to provide accurate billing, payment, and contact information and to update it when necessary.

Applicable taxes and shipping charges will be displayed at checkout when required. You authorize the payment method you select to be charged for the order total shown at checkout.

7. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy and the options available at checkout.

Delivery dates and shipping estimates are not guaranteed unless expressly stated otherwise. Actual delivery may be affected by carrier delays, weather, holidays, fulfillment operations, incorrect addresses, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if you notice an address error. We cannot guarantee that an order can be changed after processing or shipment.

If a shipment is delayed, lost, damaged, or undeliverable, contact us so we can review the circumstances and determine an appropriate resolution under our policies and applicable law.

Nothing in these Terms limits any rights you may have under applicable shipping or consumer protection laws.

8. Returns and Refunds

Returns, refunds, exchanges, damaged products, and other order issues are governed by our Return and Refund Policy, which forms part of these Terms.

JAMSY generally maintains a strict return policy for supplements and consumable products. Return eligibility, deadlines, product condition requirements, authorization procedures, and any applicable exceptions are described in that policy.

Where permitted by law, certain products may be non-returnable, including opened or used consumables and products expressly designated as final sale before purchase.

Contact returns@jamsy.co for return or refund inquiries. Do not send any return to a warehouse or fulfillment center unless we have expressly authorized that destination in writing.

Nothing in these Terms excludes or restricts a consumer right that cannot legally be excluded or restricted.

9. Promotions, Discounts, and Affiliate Offers

Promotional offers, discount codes, bundles, subscriptions, and affiliate offers may be subject to separate terms, eligibility requirements, expiration dates, quantity limits, or other disclosed restrictions.

Unless expressly stated otherwise, promotions cannot be combined, exchanged for cash, or applied retroactively to completed purchases.

We reserve the right to correct errors, modify, or discontinue a promotion as permitted by law. Any material conditions applicable to an offer will be disclosed where required.

10. Intellectual Property

All content made available through the Services, including the JAMSY name, logos, branding, text, graphics, images, product descriptions, videos, designs, and other materials, is owned by or licensed to JAMSY and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publicly display, commercially exploit, or create derivative works from our content without prior written permission, except where permitted by law.

Nothing in these Terms grants you ownership of JAMSY intellectual property.

11. Reviews, Feedback, and Submissions

If you submit a review, suggestion, testimonial, idea, photograph, or other content to JAMSY, you represent that you have the right to submit it and that it does not violate another person’s rights or applicable law.

You grant JAMSY a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute the submitted content in connection with our business and marketing, to the extent permitted by law and subject to any applicable privacy rights or separate written agreement.

We do not claim ownership of your content merely because you submit it. We may moderate or remove content that is unlawful, deceptive, abusive, infringing, or otherwise inappropriate.

12. Third-Party Services and Links

Our Services may include tools, payment services, links, or features provided by third parties. These services may be governed by their own terms and privacy policies.

JAMSY does not control all third-party services and is not responsible for their independent practices or content, except to the extent responsibility cannot be excluded under applicable law.

Your use of third-party services is at your discretion and may be subject to separate terms between you and the third party.

13. Privacy

Our collection and use of personal information are described in our Privacy Policy.

Because our store is powered by Shopify, personal information may be processed by Shopify and other service providers to support checkout, payments, fraud prevention, fulfillment, shipping, customer support, analytics, and other disclosed business purposes.

Please review our Privacy Policy for details about the information we collect, how it is used, and the choices or rights available to you.

14. Errors and Inaccuracies

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors and update information, and to cancel or refuse affected orders where permitted by law. If a correction affects an order you have already placed, we will take any action required by applicable law.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services and website content are provided on an “as available” and “as is” basis, without warranties that may lawfully be disclaimed.

We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

Nothing in this section excludes any warranty or consumer protection right that cannot legally be excluded or limited.

16. Limitation of Liability

To the fullest extent permitted by applicable law, JAMSY will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or purchase or use of products, where such exclusions are legally permitted.

To the extent permitted by law, JAMSY’s total liability for a claim relating to a particular order will not exceed the amount paid to JAMSY for the product or order giving rise to that claim.

These limitations do not apply to liability that cannot be excluded or limited under applicable law, including any liability that applicable law prohibits us from limiting.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless JAMSY and its applicable affiliates, service providers, and representatives from third-party claims, losses, and reasonable expenses arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another person’s rights.

This section does not require you to indemnify JAMSY for its own conduct where such an obligation would be prohibited by law.

18. Suspension and Termination

We may suspend or terminate access to the Services, or refuse transactions, when reasonably necessary to address fraud, security risks, unlawful activity, misuse, or violations of these Terms, subject to applicable law.

Any provisions that by their nature should survive termination, including intellectual property, applicable disclaimers, liability limitations, and dispute-related provisions, will survive to the extent permitted by law.

19. Governing Law

These Terms are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

Any dispute will be handled by a court with appropriate jurisdiction, subject to any mandatory rights or procedures available under applicable law.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, Services, legal obligations, or operational practices.

The revised Terms will be posted on this website with an updated “Last updated” date. Changes will take effect as stated in the updated Terms or as otherwise required by law. Your continued use of the Services after changes take effect constitutes acceptance where legally valid.

21. Contact Information

For general questions about JAMSY or these Terms, contact:

JAMSY
Website: https://jamsy.co
General inquiries: hello@jamsy.co
Orders: orders@jamsy.co
Returns and refunds: returns@jamsy.co
Shipping inquiries: shipping@jamsy.co

Please refer to our Contact Information policy for any additional business contact details.